在Payza发起针对PTCRS的交易争议并成功追回21美元
1)几天前决定放弃PTCRS时,我在Payza发起针对PTCRS的交易争议,并成功追回充值到PTCRS的21美元。钱不多,重要的是,当你做网赚遇到骗子时,Payza的争议功能可帮你追回部分甚至全部投资。本文简要记录如何在Payza发起针对PTCRS的交易争议。
2)在Payza发起争议的前提是,交易发生在45天之内,超过45天(Expired过期)的交易是无法提出争议的。首先登录Payza官网(这个网站的访问速度相当慢),然后点左侧Account下的Resolution Center(调解中心),再点右侧的File a Dispute(发起争议)。
2.1、点右侧的File a Dispute(发起争议)
2.2、如有多笔付款,每笔争议需单独发起。野猪尖给PTCRS付过两次款,此处先选20刀这笔交易右侧的File a Dispute
2.3、按图示发起对PTCRS的争议
注:在Provide to the seller the reason for filling this dispute框里,用英文给卖方填写争议原因,其实也是写给Payza看的,这些留言几乎能决定争议的成败。如果可以,请指定你在卖方PTCRS的用户名。在此,野猪尖提供一个争议模板供大家参考:
Dear Sir/Madam,
I bought 6 months Golden membership from PTCRS(www.ptcrs.com) in 11/29/2013, but now they no longer provides its service. My PTCRS username is zhaoniupai, and I haven't received the complete service from this site.
In the past weeks, the visiting speed of PTCRS is very slow, they also suspend many users's account without a valid reason and notice, not answering support tickets, delete forum posts, reset referrals, do not sent payment and so on, because of that I could not use the service provided by PTCRS. I think it's a scam site and I'm cheated by the Admin of PTCRS.I think the only way to stop the Admin of PTCRS from cheating people is to limit his Payza account.
Look at the angry voice in the forum, you can also look at this PTCRS review here:
http://ptccentral.com/ptcrs-review/
Moreover, as one of the victims of his scam site, I think I have the right to get back my money purchased to PTCRS. Payza, I need your help to receive the justice.
Best Regards
2.3.1、PTCRS封号的截图
2.4、争议预览,没问题就点Next,或返回修改
2.5、确认争议符合Payza的服务条款,提交
2.6、成功发起争议!你的争议要求已通报给卖方,卖方必须在7天内作出回应
一旦卖方回应,此争议的状态将升级,届时你将收到邮件
2.6.1、同时你会收到Payza的邮件:
你仍可通过调解中心来解决这一争议,若无法解决,调解中心专员将作出最终不可撤销的决定
Resolutions Department: In order to justify the denial of a refund, we require the seller to submit proof that service was received by the buyer. Proof must be submitted in the form of a screenshot of the seller's admin panel and must show the buyer's login email, IP address, and/or bandwidth usage. Time limit is 2 days.
2.7、过了4个小时,PTCRS那帮孙子作出回应,Payza要我立即登录调解中心进行查看
2.8、登录Payza官网,然后点左侧Account下的Resolution Center(调解中心),会看到有争议等待我处理
2.9、Payza说争议已升级,调解中心专员随时会作出最终不可撤销的决定,但我们仍然希望你们能谈判并尽快达成协议
PTCRS说他们无法打开网站的控制面板,请给几天时间以提供截图。不管它,咱点Respond to Seller回应卖方
2.10、在弹出的Your Action Board里,再次留言给卖方,其实也是写给Payza调解专员看的,强调若无法恢复PTCRS的账户就坚决退款!
在此,野猪尖提供一个争议模板供大家参考:
Dear PTCRS,
If you can not access the admin panel of your website (www.ptcrs.com), why not give me a reply to my ticket which I sent 7 days before? Why suspend so many users's account without a valid reason and notice? Why not answer support tickets? I could not use your service now, if your can not REOPEN my account, please give my money back as soon as possible!
Sincerely,
Tianquan Xie
2.10.1、上传ticket无回复的截图,作为证据
2.11、确定提交,此后你将无法对此争议提交更多信息。剩下的就是等待了
2.12、过了4天,Payza发邮件说争议结束,因为调解专员已作出对我有利的交易决定,也就是给我全额退款!
2.13、再次登录Payza官网,果然有PTCRS的两笔退款(钱直接打入我的Payza账户)
2.14、PTCRS退款明细(若之前用Payza收过PTCRS的付款,这些钱会被Payza收回)
3)在Payza发起针对PTCRS的交易争议总结:PTCRS不支持PayPal,野猪尖之前建议最好是用验证过的Payza来投资PTCRS,因为Payza的收款手续费用低、将来万一PTCRS跑路也能发起争议追回投资。没想到一语成谶,PTCRS真的跑路了。好在当初投资PTCRS时为了分散风险,我综合使用Payza、RCHANGE、EgoPay和SolidTrustPay,收款时用充值量最大的EgoPay。据说,不要对运营良好且还在支付的PTC点击站发起争议,否则Payza会以该商品是虚拟物品为由,拒绝你的争议请求且无法再次发起争议,这个点击站很可能也会把你的账户封锁。当PTCRS们抛弃了你,趁早发起争议吧!
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